Jan 31
Appreciation
Category: Creativity
How to use
Staring with a fact, ask the question “So what?”. Keep on asking until all possible inferences have been drawn.
Example
Fact: the scope expands and we are lacking a resource for the newly discovered functionalities.
- So what? We might need overtime to meet deadline.
- So what? We will be tired.
- So what? Moral will be affected.
- So what? More mistakes may be caused.
- So what? Product quality will be affected.
- So what? Less return from customer.
- So what? Moral even deeply sinks.
- So what? Attrition.
- So what? Chaos
- So what? To control this, shadow resources and resource backup must be planned.
Advantage
This tool helps extract maximum information from original facts. More information can be used to solve the problem.
Previous volumes of the series
- Introduction
- Reversal
Tags of this article: appreciation,creativity,improvement,problem-solving,problem-solving-series,tools.
Last update January 31, 2008
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Problem-Solving Tools Series: Drill DownProblem-Solving Tools Series: SWOT AnalysisProblem-Solving Tools Series: Risk AnalysisProblem-Solving Tools Series: IntroductionProblem-Solving Tools Series: Reversal
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Jan 29

Reversal Questions
Category: Improve, Creativity
How to use
As the opposite of the question we want to ask.
Example
You want to improve the readership of your blog.
You would ask: “What drives readers away from your blog?”
Possible answers may include:
- Use language that is hard to read
- Less SEO
- Hard navigation
- Confusing headlines
- etc.
After asking and answering such question, you have an action plan to fix and prevent failures.
Previous volumes of the series
- Introduction
Tags of this article: creativity,improvement,problem-solving,problem-solving-series,tools.
Last update January 29, 2008
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Problem-Solving Tools Series: Drill DownProblem-Solving Tools Series: AppreciationProblem-Solving Tools Series: SWOT AnalysisProblem-Solving Tools Series: Risk AnalysisProblem-Solving Tools Series: Introduction
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Jan 29

Introduction
In this series I will introduce different tools that can be used in problem solving situations.
They belong to different categories such as: creativity, understanding complex situations, decision making, planning and self-management.
I also plan to discuss how sufficient these tools are in managing tasks (products) and people (organization).
Tags of this article: creativity,decision-making,management,planning,problem-solving,problem-solving-series,tools.
Last update January 29, 2008
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Problem-Solving Tools Series: Drill DownProblem-Solving Tools Series: AppreciationProblem-Solving Tools Series: SWOT AnalysisProblem-Solving Tools Series: ReversalProblem-Solving Tools Series: Risk Analysis
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