Reflective Listening on net-based threaded communication
Category: How to better Communication Add comments
Reflective listening is an inter-personal skill that has been written by many authors in books, journals and articles.
I hereby put a focus on reflective listening when replying to messages via Internet-based media. It can be either replying to a personal email, or replaying a post in a forum, or commenting a blog entry.
I am able to see two parts in a message: the meaning and the expectation. Apparently, people post on forums and blogs with a hope that their readers will read, understand, sympathize and respond in the ‘right’ way.
However, my observations point out that the responders have the temptation to respond in their own way – with what they were able to see. The ‘real’ message and feelings the initiator conveys are easily lost.
Improving the skill in replying and commenting is improving interpersonal skills. How to improve reflective listening is a complete topic of its own and can easily be searched for. The purpose of this piece of writing is just to increase the awareness of communicators (including myself) of how we can constantly improve our communication in the right way.
A simple reminder: communicatioN, not communicationS!
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Tags of this article: awareness,blog,email,empathy,forum,interpersonal,message,network,observation,psychology,response,skill,sympathy.
Last update February 17, 2007
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