Technology As Innovator

“Within the next 5 years, Google Vietnam will have been Google Indochina.”

Read the article here: Google’s Advisor for Vietnam

That article was all the way back to early 2007.

We are now in August 2008 when we receive this big news: Google has officially set their foot in Vietnam.

Where is Google currently?

Currently, Google has 3 web properties standing in top positions in Vietnam market:

1. google.com.vn at #2, after yahoo.com
2. google.com at #7, after 4 local news portal
3. youtube.com at #10, after another 2 news site. Read more: Vietnamese bloggers go to YouTube chiefly looking for embed code

Source: Alexa August 2008

Gmail is second to Yahoo! Mail

Many Vietnamese also love spending time on Wikimapia.

A predictable and inevitable move…

No need to mention the localized version of the search portal google.com.vn, Google’s presence in Vietnam could be predicted since their AdSense for Vietnamese browsers has recently displayed contents in Vietnamese, and frequently with Gmail and Orkut.

An Orkut screenshot, click on the image to view the original version.

The 20-million-internet-user market is rich and potential to Google as well.

…getting over certain issues

It’s important to mention some issues with Vietnam market for Google

1. Volume of frauds in AdSense from Vietnam
2. Buyer habit
3. Revenues the business expect to gain from selling advertisements to Google services
4. e-Commerce law

(2) is changing dramatically and is driving (3).

We’ve seen signals to improvements to (4)

So I guess it is high time Google was here in this rapidly developing country.

News is just news, no news is bad news.
Or is it no news is good news?

What do you think when you know the news?

I’ve observed various reactions from people in the industry.

1. “Hitting the market first” is getting tighter it’s hard to breath.

Many service providers have aimed to push their products to the market before Google comes to Vietnam.

Now they do!

Any plan to pre-ampt Google would be extremely hard.

2. The non-technical users are not as excited as the technical communities

While most agree that Google search is powerful, many non-technical are happy with Yahoo! services including Messenger, Mail, 360, 360plus and other local service providers.

Another thing to look at is connection speed. Vietnamese users suffer from bottle-neck effect to international websites. However, even with that, Google search result load speed is surprisingly amazing with their distributed network.

So all in all, non-technical users have very few reason to celebrate

3. Technical communities are jumping up and down in joy now

Because they have established the habit of relying on many Google services.

Well I have two things to say

Firstly, I don’t want to be forced to use the localized version of Google without an option to revert to the international version. I have tested the result from Google international search and Google Vietnam search and they’re much different. I’d prefer the international version, thanks. And I appreciate that Google provides the URL google.com/ncr for the international version.

Secondly, I have to ask this: does Google really love Vietnam?

No I’m not kidding. You may want to know that Coca-cola doesn’t invest too much on marketing and market penetration to compete with Pepsi in Vietnam. They’re here to make locals aware of their presence and not to let Pepsi equate cola to “Pepsi”. You may want to know that Honda introduced the Click and the Airblade with heavy subsidy in Vietnam not to head on directly with Yamaha’s Nouvo series, but not to let Yamaha dominates the whole market. This is important to keep in mind because in Vietnam, “the web” is equal to “Yahoo!” for many beginning users.

We want to see how strongly Google will push the Vietnam market…

shop360.vn, thugian360.com, yeah1.com are apologies to domain selection.

Why? Many Vietnamese computers have UniKey installed to type Vietnamese with accents. If the users prefer VNI method, when they type the domains in the address bar:

• shop360 becomes shôp
• thugian360 becomes thugiân
• yeah1 becomes yeah1

yeah1 has a cool notation: it looks like <strong>yeah!</strong>. But with the mistake above, efforts to create a brand are wasted.

Why did Yahoo! 360 make it? Because the number stands alone: 360.yahoo.com

Another issue is with hi5, but since the service is not originally from Vietnam, they’re not to blame.

Hi Everyone,I want to share with you some news from Vietnam. Yahoo! unveiled several Vietnam-centric initiatives as part of our Southeast Asia business strategy. One of these initiatives is called 360plus - A new Vietnamese blogging application.This offering provides Yahoo! users in Vietnam with more ways to customize their blogs, connect to friends and share their experiences with their social connections.

Just to be clear, the 360plus product is specific to the Vietnamese market and it is not the new universal profile that we have mentioned previously in this blog. So, while 360 is transitioning to the new profile for users worldwide, the 360 name will live on in a different product in Vietnam.

On a related note, many of you have asked for an update on the new profile. We are working on an update and will post it to this blog this week.

So, goodbye for now — or as they say in Vietnam, tạm biệt!

Matt Warburton

Yahoo! Community Manager

Source: Yahoo! 360 Product Blog

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Comment: Yahoo! has supported Open ID. It is reasonable to predict that the new product namely Yahoo! Profile to replace 360 will employ Open ID.